PLUMBING FAQ

We accept cash or check. We also accept all major credit cards, including Visa, MasterCard, American Express, and Discover.

Yes! We have proudly partnered with Greensky, Synchrony, and All Service Financing to offer a range of products, terms, and options so that you can find exactly what you are looking for. We can assist with the application process and financing companies pay us directly so there is minimal delay with getting started on your project.

While we do offer light-duty commercial services, we are not seeking commercial clients or commercial service contracts at this time.

We are available 24/7 for emergency services! Our normal office hours are 7:00AM to 6:30PM Monday through Friday as well as 7:00AM to 6:00PM on Saturdays and 8:00AM to 5:00PM on Sundays. However, our phones are always staffed and we have technicians on call nightly to help with after-hours and emergency needs.

We do not charge by the hour. Rather, we charge a flat rate for each job we take. This ensures no surprise fees or unexpected price increases on the final bill. That means no overtime charges either! (Note: emergency and after-hours services may incur an additional charge, but this is also on a flat-rate, per-job basis.)

We do! We offer discounts for both military service members (both former and active) as well as senior citizens (65 and up). Our technicians apply this discount during your appointment, and only one discount may be applied per estimate.

We understand that sometimes the idea of inviting a stranger into your home isn’t always appealing, particularly in this day and age. However, we are unable to offer quotes over the phone at this time. Because plumbing services are unique and problems may be deeper or more complicated than they seem, the only way to provide you with an accurate diagnosis and estimate is to have a skilled member of our team conduct an assessment and provide you with a quote in person. Our techs all utilize proper safety gear and sanitize their equipment after each use to protect themselves and you throughout the course of their visit.

It depends. When it comes to water lines or anything connected to them (faucets, toilets, water heaters, etc.), there’s a good chance that we will have to shut off your water for at least a little while in order to complete the service. How long your water will be off for will vary depending on the size or scope of your job. A technician should be able to give you a more accurate answer when providing you with an estimate.